As much as you need a high-quality air conditioner repair and service, hiring a company that offers reasonable fees is highly recommended. Dealing with a trustworthy company is also important because you will feel confident in the charges you pay. Some unscrupulous service providers take advantage of their customers by raising the repair and maintenance fees. If you are concerned about hidden repair costs, you don’t need to worry about the fees. Here are 5 things you need to know before accepting any repair deal with an air conditioning repair Sydney company.
Consult your records
Maintenance and air conditioner repair work go hand-in-hand, and the records will tell you if a particular part needs replacement. A technician may tell you that the part must be changed whereas you did so a few weeks ago. Of course, the part may require replacement but not so soon. Therefore, you will open up the matter about why the part has broken down so soon again. If you are a homeowner with an AC system installed, always keep repair and maintenance records. It will be easier to know how old a part is, and then take an appropriate action.
First of all, an invoice from a reliable home air conditioner repair Sydney company should indicate the charges clearly. If you had called the service provider for an emergency, you may pay extra fees for the service. This is fair because most companies charge additional fees for emergency services. However, ensure you don’t pay more than it should be. Accept to pay for the emergency service only, but not any other extra charge. Some companies tend to over-charge customers, especially if the emergency service is being done during weekends, holidays, or night hours. Basically, almost all companies that handle AC repairs operate 24/7.
Some companies are not honest with their customers when it comes to making payments. Once the job has been successfully completed, definitely you will pay for the service. If you want to pay using a credit card, it is necessary to ask if there are any processing fees. You may not realise just after making the payment. Therefore, you should ask about it even before accepting the deal (if you usually use a credit card to make payments). A number of service providers do it, and some may charge up to $10. It is not legitimate to do it.
The cost minimums
If your air conditioner system is faulty and you need a repairer, do not accept multiple hour minimums because you will pay too much. Since you don’t know the exact defective part, the minimum charge doesn’t change. It is advisable to investigate the service call charges ahead of time, as well as the minimums put in place. If you haven’t enquired about it, don’t accept the air conditioner repair or maintenance deal.
If you do not live in a place with a nearby parking, some companies charge a parking/truck fee. They charge due to inconveniences and extra time, but it is not the best method to maintain the customers’ loyalty. Therefore, examine if the company charges truck fees before hiring.